vCenter 5.1 SSO default domain clashes if domain is added to username for CommVault Auto-Discovery


Today on a customer site after having done an upgrade of their vCenter to vCenter 5.1  the customer started experiencing problems with their CommVault Simpana 9 backup proxies talking to the vCenter server to see the hosts and datastores contained in the environment and when they ran an auto-discovery on the environment it came back blank. I searched the VMware forums, the VMware documentation and the internet and the customer searched maintenance advantage but we couldn’t find a solution to the problem.


We tested logging into the vCenter server as the service account and noticed a very strange error occur when we ticked the use windows session credentials box. The error we received was incorrect username or password yet the service account had the correct permissions. We realised by unticking the use windows session credentials box and typing in the username and password for the service account and thereby…

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About Ben Loveday
My name is Ben Loveday and I am working as a Systems Architect in New Zealand. I have a keen interest in VMware products and are VCAP5-DCD, VCAP5-DCA and Microsoft MCITP certified. I am studying towards VCDX5 certification…I hope! My areas of focus are the virtualisation of manufacturing automation systems with the aim to improve traditional automation/SCADA system design and improve their availability and reliability. I am married with three kids and my hobbies include playing the guitar (less often than I’d like) and listening to music, mostly 80′s Metal and Rock/Blues :-) Oh..and I'm a PC gamer!

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